Public Service Commission of Wisconsin

The PSC works to ensure that, in the absence of competition, adequate and reasonably priced service is provided to utility customers. PSC approval is required before utilities can change rates, build large power plants, or construct major transmission lines.  The PSC has specific rules it must follow prior to making decisions during its application review process.

To carry out our mission, the PSC:

  1. Values diversity in the work place, allowing employees to fully develop and contribute their individual skills in meeting the needs of our diverse customer base;
  2. Ensures fair pricing for utility services to customers and to utility investors;
  3. Sets quality standards for utility services and ensures that the standards are met or exceeded;
  4. Ensures reliability so there will be sufficient resources, facilities and alternatives available to meet the needs of present and future utility customers at a reasonable price;
  5. Ensures utility services are provided in an efficient and environmentally responsible manner;
  6. Protects the interests of both investors and customers and ensures that securities issued by utilities meet the needs of utilities;
  7. Provides fairness in transactions between utilities and their customers, other utilities, and other entities specifically provided protection by law;
  8. Adjusts our oversight of utilities according to the level of competition in their markets and according to the degree of customer satisfaction with their services;
  9. Educates Wisconsin citizens on utility issues and promotes their involvement in our decision-making process.

In all of the above, the PSC considers and balances diverse perspectives and endeavors to protect the environment, public interest, and public health and welfare. 

- Public Service Commission of Wisconsin

State Commissioners

Ellen Nowak

Mike Huebsch

Lon Roberts

Public Service Commission of Wisconsin News

Our #Broadband certification programs are becoming popular tools to attract and retain families and businesses. If your community is interested in becoming a Broadband Forward! or a Telecommuter Forward! community visit:

Commissioners have begun discussing item #12 on today's agenda, relating to Madison Water Utility's request to adjust rates.

Today's meeting is underway! Commissioners will be discussing Madison Water Utility's rate adjustment case. Follow along here:

The E-Agenda can be found here:

Questions or concerns about your utility service? Call our Consumer Affairs staff at 1 (800) 225-7729 #AccountableGov

31 #Broadband Forward! Communities and counting....Is your local unit of government ready for increased broadband investment? Become Broadband Forward! certified:

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Public Service Commission of Wisconsin
610 North Whitney Way
Madison, WI 53705

Mailing Address
P.O. Box 7854 
Madison, Wisconsin 53707-7854


Phone: (608) 266-5481  
Toll Free: (888) 816-3831 
Fax: (608) 266-3957  


Updated on 2018-01-30T17:45:13+00:00, by Bailee Warsing.